Frequently Asked Questions

Everything you need to know before you shop — and after.

Orders

How do I place an order?

Simply browse our collection, select your preferred size, and proceed to checkout.

Can I place an order via WhatsApp?

Yes.

You can contact us on WhatsApp, and our team will assist you with your purchase.

Products

Are the product photos real?

Yes. Most of the products featured on our website are photographed in our own studio to provide an accurate representation of the actual item.

For certain collections, we may use the official product catalogue images provided by the manufacturer or brand. These images are used only when they accurately represent the product being offered.

Wherever possible, we strive to present products as faithfully as possible. Please note that slight variations in color may occur due to photography lighting and differences in individual screen settings

How do I choose the correct size?

Please refer to the Size Guide available on every product page. If you need assistance, our team is happy to help.

Shipping

How long does delivery take?

Usually between 3 and 8 business days, depending on your location.

Can I track my order?

Yes.

A tracking link will be shared once your order has been dispatched.

Returns

Can I return a product?

Returns are accepted only for damaged, defective, or incorrect products received.

Please refer to our Refund & Exchange Policy for complete details.

Payments

What payment methods do you accept?

We accept secure online payments through trusted payment gateways. Available payment options will be displayed during checkout.